Customer Services

MCP furnishes a wide range of services intended to aid the process of selecting, designing, installing, and operating an electropolishing system. Most of the services outlined here are included with the purchase of a new process system or are available free of charge to existing customers of record.

Under special circumstances, services may also be provided to others at a fee based on the general consulting services fee described above. Among the many services available from MCP are:


 
• Access to new developments in the general field
  of electropolishing.
   
 
• Assistance with development and manufacture
  of racks and fixtures.
   
 
• Assistance with marketing programs designed to
  
furnish job shop electropolishing services.
   
 
• Assistance with quality goals utilizing statistical process
  control.
   
 
• Audits of equipment and process for vendor or
  ISO qualification programs.
   
 
• Chemical analyses of electropolishing solutions
  to assist with, or in lieu of, analytical testing by
  the client.
   
 
• Continuing supply of consumable chemicals,
  equipment and components for operation of
  production systems.
   
 
• Design and construction of custom equipment
  for electropolishing, fume removal, and waste
  treatment.
   
 
• Detailed studies to determine capital investment,
  labor costs, and consumable costs.
   
 
• Development of special quality control or
  troubleshooting techniques.
   
 
• Evaluation of sample parts, drawings, and
  specifications for work to be electropolished.
   
 
• General troubleshooting of production and
  quality control problems.
   
 
• Installation of equipment for electropolishing,
  waste treatment, or fume control.
   
 
• Latest technical developments in ASTM and
  ASME specifications regarding
electropolishing
  electropolishing and passivation.
   
 
• Literature surveys and bibliographies of published
  information.
   
 
• Long term tracking and analysis of bath records.
   
 
• Manual or automatic process equipment for
  electropolishing.
   
 
• On-site assistance for chemical mixing, equipment
  startup, and supervision of initial production.
   
 
• Operator training programs for ISO 9001
  qualification.
   
 
• Preparation of instructional manuals for operation
  of an electropolishing system,
basic chemistry and
  physics of the electropolishing phenomenon, app-
  lications know-how, and a variety of useful source
  information.
   
 
• Presentation of drawings for suggested layouts,
  plumbing design, and electrical wiring diagrams.
   
 
• Presentation seminars designed specifically
  for staff, management, purchasing, sales and
  marketing, and other company personnel not
  directly involved in production.
   
 
• Process techniques for electropolishing of large
  vessels, pipes, tubing, and other specialty
  applications.
   
 
• Recommendations for choice of raw material or
  mill finish to be electropolished.
   
 
• Recommendations for mechanical finishing
  methods prior to electropolishing.
   
 
• Site surveys and planning recommendations.
   
 
• Special seminar sessions for job shop operators
  of electropolishing services.
   
 
• Training of operators, supervisors, quality
  assurance, and maintenance personnel in the
  principles of electropolishing, troubleshooting,
  process control, and care of the equipment.

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